Frequently Asked Questions
How long is the order processing time?
Excluding weekend and PH If order before 1pm next day delivery If order after 1pm-2 day delivery If no order no delivery
How do I make an exchange?
Returns must be done within 5 days from the date of successful delivery together with a request via email . Items must be unused in original packaging in order to be eligible for return. We reserve the right to reject any items that do not fulfil our refund requirements.
What kinds of payment methods do you accept?
This website is link to Paypal if you wish to pay by bank card. Alternatively chat with us if you have enquiry on the product and do payment via Paynow.
Our Delivery Policy
We are only delivering within Singapore at the moment. All services are not available for restricted areas e.g. Changi Airport, Cargo Complex, Alps Avenue, PSA Terminal, Army Camps (CMPB, Gombak Base, Airbase, Naval Base, Police HQ, Prison Complex, Police Coast Guard Base, Woodlands & Tuas Checkpoints, Jurong Island) and island areas e.g. Pulau Ubin, Pulau Tekong, Southern Island and Lazarus Island. We offer free island wide delivery for all purchases above S$50. You may also receive your purchase personally from us, or we may use a trusted 3rd party delivery service. If we use a trusted 3rd party delivery service, your parcel will be tracked and we will provide the tracking number. Please make sure you are home on your chosen delivery date and time, if applicable. We may, from time to time, do contactless delivery as we deem fit. We are not liable for any lost parcels from contactless delivery should you not be home on your chosen delivery date and time. However, we will try our best to accommodate our customers' requests as much as we can. Your satisfaction with the shopping experience is important to us. For orders below S$50, a standard delivery fee of S$3 applies for each order. You may also opt for self pickup available at Serangoon North Ave 3 550552,
Our Privacy Policy
We collect your personal data such as name, full address and contact number for the sole purpose of delivery only. We do no share your personal detail to any 3rd party unless it's from the Government Body/Servant and it's related to fraud investigation.